Cancellation Policy
VASEA reserves the right to cancel any program or course for circumstances that are not under direct control of VASEA. If a course or program is cancelled, registrants will be notified via email at the address listed on their registration form.
If you need to cancel your registration, contact the VASEA office in writing at least 14 days prior to the event.
Refund Policy
Refunds will be honored if written notification is received at the Administrative Office at least 14 days prior to the event. A processing fee of $25 will be deducted from the refund. Cancellations within 14 days of the event will not be accepted. Substitutions are always allowed for in-person registration. Substitutions are allowed for webinar registrations if received 48-hours prior to the start of the webinar. “No Shows” forfeit their fees.
Administrative Fees for Registration Information Edits
A $25 administrative fee will be charged if VASEA has to make edits to your registration for payment or CE credit, including inadvertently paying the non-member rate and requesting a refund, inaccurate PTIN entry, or misspelling your name.
Administrative Fees for Registration Over the Phone
A $25 administrative fee will be charged to register over the phone versus online.
Complaint Resolution
For more information regarding refund, cancellation and complaint policies, please contact VASEA Administrator, Heather Greenwell at admin@vasea.org or call (804) 723-5888.
Virginia Society of Enrolled Agents is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Questions
Contact Heather Greenwell, CAE, VASEA Administrator, at admin@vasea.org or (804) 723-5888 if you have any questions.